Access Control Service - Risk Indicators not displaying resolved, 12/10/2018 03:03PM EST Access Control Service


Notification history

12/10/2018 03:03PM EST
The issue is now resolved.

Citrix engineers and operations teams continue to investigate to determine full root cause. Please contact Support if you have any additional issues.
12/10/2018 02:46PM EST
Citrix engineers and operations teams are continuing to address the issue, and are actively working towards resolution. We will provide a further update not later than 17:00 EST
12/10/2018 12:30PM EST
At this time, Citrix engineers and operations teams are continuing to address the issue, and are actively working towards resolution. We will provide a further update not later than 15:00 EST
12/10/2018 11:17AM EST
We have identified an issue with the advanced analytics section of the Access Control Service, preventing Risk Indicators from being displayed in the UI for a subset of customers. 
The issue is currently under investigation, and is being actively addressed at this time. We will provide a further update not later than 13:00 EST