Latency with Content Website resolved, 01/10/2019 04:09PM EST Content Collaboration

Notification history

01/10/2019 04:09PM EST
At this time, we believe the previously seen latency has resolved and web application loading times should be back to normal.

If any further issues are seen, please contact Citrix Technical Support
01/10/2019 01:39PM EST
We are seeing some improvements after making system updates, and will continue to provide updates here as new information is available. Response times are improving.

We will continue to keep monitoring this incident and post as resolved or provide further updates as needed.
01/10/2019 12:30PM EST
We have received reports and are seeing issues with latency within the ShareFile service. This includes the Web Application as well as other ShareFile clients.

We are aware and investigating as a priority. We will provide an update as soon as new information is available.