Citrix Files - Unable to Access and Use ShareFile Web Application resolved, 04/11/2019 09:32AM EDT Content Collaboration

Notification history

04/11/2019 09:32AM EDT
At this point, we believe we have made the appropriate adjustments to deem this issue resolved. We will continue to monitor for any additional issues.
Should further issues be seen, please contact Citrix Technical Support.
04/11/2019 08:50AM EDT
We have been made aware of issues ongoing for certain users of the Citrix Files application. Users in our EU control plane may be experiencing issues accessing and using the ShareFile Web Application.

Our Operations and Engineering teams have identified the cause and are working diligently to resolve the issue. We will provide further updates as soon as additional information becomes available.