End users experiencing high latency - Follow-Up resolved, 11/12/2019 01:26PM EST Gateway Service

This is a Follow-Up to End users experiencing high latency

Notification history

11/12/2019 01:26PM EST
At this time we believe the gateway latency issues to be fully resolved based on the mitigation steps completed by our engineering teams. We continue to monitor closely. If any further issues are seen, please contact Citrix Technical Support.

11/12/2019 12:04PM EST
We continue to monitor an issue impacting end users connecting through Gateway Service.  Citrix engineering is actively working on mitigation and resolution. As more information is available we'll update this site
11/12/2019 12:02PM EST
A number of customers are still experiencing gateway latency issues. Citrix engineering teams are continuing to implement the solution. W